Payment and refund policy
We would like to inform you about the Exchange and Refund Policy as follows:
1. Exchange policy
Return conditions are no more than 03 days after delivery, the goods are clean, keep the tags intact, and must present a purchase invoice to prove you bought it at our store. Merchandise exchange times may vary depending on the type of item or agreement.
Customer returns in valid cases:
+ In case the customer discovers a product defect due to the manufacturer after purchasing the goods at the dealer. You will be able to exchange similar goods or another product upon request
+ In case the product is not defective and the customer wants to exchange for another product. Customers must pay conversion costs
+ In case the store does not deliver according to your order. The store will be responsible for the return without you incurring any additional costs during the return process.
Note: For bedding items that have been washed or used for a long time to detect errors, we will not undertake responsibility but will try our best to assist customers in resolving the error.
2. Payment and refund policy
At the time of transaction, if there is no agreement between you and the store on returns and refunds, the default of this transaction will apply to the payment change policy.
We would like to inform you about the Exchange and Refund Policy as follows:
1. Exchange policy
Return conditions are no more than 03 days after delivery, the goods are clean, keep the tags intact, and must present a purchase invoice to prove you bought it at our store. Merchandise exchange times may vary depending on the type of item or agreement.
Customer returns in valid cases:
+ In case the customer discovers a product defect due to the manufacturer after purchasing the goods at the dealer. You will be able to exchange similar goods or another product upon request
+ In case the product is not defective and the customer wants to exchange for another product. Customers must pay conversion costs
+ In case the store does not deliver according to your order. The store will be responsible for the return without you incurring any additional costs during the return process.
Note: For bedding items that have been washed or used for a long time to detect errors, we will not undertake responsibility but will try our best to assist customers in resolving the error.
2. Payment and refund policy
At the time of transaction, if there is no agreement between you and the store on returns and refunds, the default of this transaction will apply to the payment change policy.